Frequently Asked Questions

You can pay with major credit and debit cards (including Visa, Mastercard, American Express, Discover and Diners Club) through Shopify Payments, as well as digital wallets such as Apple Pay, Google Pay and Shop Pay. The payment options available to you are shown at checkout. Payments are processed securely and we never see or store your full card details.

Email us at contact@modarine.com as soon as possible and we will do our best to help. Once an order has been dispatched we can no longer change it — in that case you can use our 30-day return.

Contact us straight away at contact@modarine.com. If the order has not yet been dispatched we can correct it; once it is on its way the address can no longer be changed.

We currently ship to the United States. Delivery is free on every order.

Orders are prepared in 1–3 working days, then shipped with tracking. Estimated total delivery is approximately 9–14 working days. Working days exclude weekends and public holidays; if anything is delayed beyond the usual window, we will email you.

Standard delivery is free on every order.

As soon as your order ships we email you a tracking link. You can also follow it on our Track Your Order page using your order number and email.

Please email contact@modarine.com with your order number and we will look into it with the carrier and help resolve it quickly.

You have 30 days from the day you receive your order to return it, for any reason. Items must be unworn, unwashed and in their original condition with tags attached. Full details are on our Returns & Refunds page.

Yes — within 30 days, if the piece is unworn and in original condition. For change-of-mind returns the return shipping is kindly covered by you.

We are sorry. Email contact@modarine.com with your order number and a photo, and we will pay the return shipping and send a replacement at no cost to you.

Start your return through our returns portal. If you need help, email us at contact@modarine.com with your order number and tell us what you would like to return. We will guide you through the next steps personally.

Once your return arrives and is checked, we process approved refunds to your original payment method within 7 working days.

For a different size or color, the simplest way is to return the original piece and place a new order. Contact us first and we will help make it smooth.

For hygiene reasons we cannot accept items that have been worn, washed, altered or that arrive without their tags.

Each product page has a size guide suited to that type of garment, alongside the fabric details. If you are between sizes or unsure, email us your measurements at contact@modarine.com and we will gladly advise.

You have 30 days to return a piece that does not fit and order the right size. See our Returns & Refunds policy.

Absolutely. Send us your usual size or measurements and the piece you are considering, and we will recommend the best fit.

The exact composition of every piece is listed on its product page, along with the care details for that specific garment.

Always follow the care notes on the product page and the garment label — they are the best guide for each piece. As a general rule, a gentle, cool wash and air drying away from direct heat help most garments last longer. When in doubt, wash on a delicate cycle in a laundry bag.

Check the care label and the product page first. If you are still unsure, email us at contact@modarine.com and we will advise on the best way to care for that piece.

Modarine is a curated womenswear brand for real life. We choose modern, wearable pieces that help you look put-together without the effort or the trend-chasing — a tight, considered selection so you do not have to sift through endless options. The price you see is honest and clear, with no hidden fees. We are online-only and ship to the United States (see our Shipping Policy).

No — Modarine is online-only and ships to the United States (see our Shipping Policy). Our registered address is administrative and is not a shop or collection point; all orders are placed and supported online.

Email us at contact@modarine.com. We reply Monday to Friday, 10:00–16:00 (GMT), usually within one working day.